Success Page

The success page appears after a customer submits their review or feedback. You can customize the headline, message, and button so the experience feels complete and on-brand.

Title

The main headline shown after submission. For example: "Thanks for your feedback!" or "We appreciate you taking the time."

Confirmation Message

A longer message below the title. Use it to:

Thank the customer and explain what happens next
Encourage them to leave a review on a third-party site (e.g., "Copy your review below and paste it on Google!")
Apologize for a negative experience and promise to follow up

Copied Message

When a customer leaves a positive review (typically 4 or 5 stars), the platform can copy their review text to the clipboard so they can paste it on Google, Yelp, or elsewhere. The Copied message is the text that appears to confirm the copy worked—e.g., "Your review has been copied. Paste it on Google to share it with others."

Button Label and Link

The success page includes a button that takes the customer somewhere when they're done. Customize:

Button label – The text on the button (e.g., "Back to our website" or "Leave a Google review").
Button link – The URL the button goes to. You can send them to your website, a third-party review site, or anywhere else.

If you want customers to leave a review on Google after a positive rating, set the button to your Google review link. You can find it in your [Links](links.md) section.

Tips

For positive reviews, use the confirmation message to encourage sharing. A line like "Copy your review and paste it on Google to help others find us" can boost your third-party review count.

For negative reviews, a sincere apology and a promise to follow up can help retain the customer and show you care.