Review Pages
A review page is where your customers land when they click a link from an email, SMS, or your website. They select a rating (e.g., faces or stars), then see a feedback form, links to third-party review sites, or a redirect—depending on how you've configured the page. Review pages are the core of collecting feedback and driving customers to leave reviews on Google, Yelp, and other sites.
Where to Find Review Pages
Click Review Pages in the sidebar. You'll see a list of your review pages. Click one to edit it. Each review page has a sidebar with sections: Settings, Appearance, Success Page, Links, Redirects, Fields, Locations (if you have locations), QR Code, AI Assistant, and Code Editor.
Use Preview in the top bar to see how the page looks to customers. You can preview the standard review page or the kiosk page (a simplified view for in-store tablets or displays).
Creating and Managing Review Pages
- Add – Create a new review page. Give it a name and configure it.
- Default – One review page can be the default. It's used when no other page is assigned (e.g., for a customer or location).
- Duplicate – Copy an existing review page to use as a starting point.
- Delete – Remove a review page. Your default page cannot be deleted until you set another as default.
You can filter the list by location or by whether the page has links or redirects.
What Each Section Does
| Section | Purpose |
|---|---|
| Settings | Title, introduction, footer, button label, instructions per rating, rating options, and email notifications |
| Appearance | Layout, alignment, fonts, background color, and background image |
| Code Editor | Custom styles and scripts for advanced customization |
| Success Page | What customers see after submitting a review |
| Links | Buttons that link to third-party review sites (Google, Yelp, etc.) |
| Redirects | Automatic redirects to review sites after a rating is selected |
| Fields | Form inputs for name, email, review text, and custom fields |
| Locations | Assign locations to this page and enable the location picker |
| QR Code | Download a QR code that links to your review page |
| Kiosk | Display a QR code on a tablet or screen for customers to scan and leave reviews on their phone |
The Customer Flow
- Customer receives a link (from email, SMS, or in person).
- They open the review page and see your title and introduction.
- They select a rating (e.g., tap a face or star).
- Depending on your setup, they may see:
- A form to leave feedback or a review
- Buttons to leave a review on Google, Yelp, etc.
- An automatic redirect to a review site
- After submitting, they see the success page.